Yesterday I heard a story about how store Santa’s were asking for training on the toys that were coming out this year—primarily electronics. In its simplest form, it is a great example of understanding where the gaps in performance exist (as well as being in touch with your customer needs). A trip to Santa can [...]
Posts Tagged ‘Education and Learning’
Can You Teach An Old Santa New Toys?
Posted in Employee Development, Training, tagged Education and Learning, Employee Development, Sales Training, Training on November 5, 2009 | Leave a Comment »
Can Online Social Communities Create Teachable Moments and Continuing Education?
Posted in Training, tagged Education and Learning, Training on October 1, 2009 | Leave a Comment »
An essential element of social media is about bringing people together and creating communities. A community may be built on commonality, personal or professional interest or cause. Most recently I was in a discussion with a friend about online education and the value of informal and formal education resources. In most businesses, formal training is [...]
