Is a single tweet, YouTube video or Facebook post good intel for selling? Possibly…but it’s far more informative when you look at the aggregated picture. I recently did this and gained some great insight that can be used to facilitate the sales process. While it’s reasonable to assume that not everyone jumped on the social media [...]
Posts Tagged ‘Customer Engagement’
Think Outside The Box: The Sales Process and Social Media
Posted in Sales, Social Media, Strategic Selling, tagged Customer Engagement, Customer Intelligence, Sales, Social Media, Strategic Selling on April 7, 2011 | Leave a Comment »
Coca Cola Taps Into Consumer Creativity
Posted in Business, Social Media, tagged Customer Engagement, Social Media on September 24, 2010 | Leave a Comment »
Coca Cola initiated a visual conversation with its customers and I thought it was worth sharing–as a reminder that not all customer engagement needs to be alike nor overtly about your brand. Coke promotes a photo campaign on Flickr titled What refreshes you? The premise is “wherever you find refreshment in the world, please [...]
-
Recent Posts
Topics
- Business
- Career Management
- Change Management
- Commoditization
- Corporate Culture
- Corporate Policy
- Customer Management
- Employee Development
- Employee Engagement
- Employment Branding
- Gen Y
- High Performers
- Leadership
- Life Balance
- Management
- Managing In A Digital Age
- Managing Up
- Mentoring
- Mergers
- Organizational Priorities
- Performance Metrics
- Personal Advisors
- Personal Branding
- Sales
- Self Development
- Skills Gap
- Social Media
- Social Media In The Workplace
- Social Networking
- Strategic Selling
- Strategy
- Teamwork
- Time Management
- Training
- Travel
- Workplace Challenges
-
Top Posts
Archives
Blogroll
