Yesterday I heard a story about how store Santa’s were asking for training on the toys that were coming out this year—primarily electronics. In its simplest form, it is a great example of understanding where the gaps in performance exist (as well as being in touch with your customer needs). A trip to Santa can [...]
Archive for the ‘Training’ Category
Can You Teach An Old Santa New Toys?
Posted in Employee Development, Training, tagged Education and Learning, Employee Development, Sales Training, Training on November 5, 2009 | Leave a Comment »
Can Online Social Communities Create Teachable Moments and Continuing Education?
Posted in Training, tagged Education and Learning, Training on October 1, 2009 | Leave a Comment »
An essential element of social media is about bringing people together and creating communities. A community may be built on commonality, personal or professional interest or cause. Most recently I was in a discussion with a friend about online education and the value of informal and formal education resources. In most businesses, formal training is [...]
Is Management A Throw Away Category In Business?
Posted in Business, Employee Development, Leadership, Management, Training, tagged Business, Employee Development, Hiring, Management, Training on July 28, 2009 | 1 Comment »
It’s been interesting to hear the conversations about the quality of work satisfaction in the past year. While anecdotal, the trends seemed to move to a higher level of dissatisfaction. Job satisfaction is often a variable in a business environment—for a lot of reasons. In recent conversations however, this seems to be a fixed state, [...]
A Growth Strategy Through M&A Can Impede Sales Growth
Posted in Business, Mergers, Sales, Training, tagged Business, linkedin, M&A, Mergers, Sales, Sales Training, Training on June 1, 2009 | 3 Comments »
Yesterday, while finishing up my Starbucks Venti-Quad, non-fat vanilla latte, I ventured into a conversation about mergers with two of my colleagues. My friend was describing a small company who is struggling with their pricing and business strategy. As it turns out, the company grew through acquisition and thinks that they are leaving money on [...]
