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Archive for November, 2009

Don’t bother to create a vision. Any old idea will do! Don’t share the vision. Your folks are smart, they’ll figure it out! Don’t establish an accountable and empowered change management team, someone will pick up the slack. Don’t educate your leadership team on the change nor their role in the change. Let them work [...]

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In conversation today, the question came up about whether or not social media can truly benefit the average person or company…In some instances, the real question is about the true influence of its participants and in other instances, it’s about the medium. If you want to leverage people who can promote your business, drive traffic [...]

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Yesterday I heard a story about how store Santa’s were asking for training on the toys that were coming out this year—primarily electronics. In its simplest form, it is a great example of understanding where the gaps in performance exist (as well as being in touch with your customer needs).  A trip to Santa can [...]

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CSO Insights’ Barry Trailer posed the question in a recent blog about the relationship of high performers to the company you keep titled Are Your Friends Making You Unsuccessful? The academic premise is that if your friends are big downers and slackers, you might become one too and they can affect your health, happiness, etc. [...]

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